COVID-19 Energy Assistance Program

The Government of Ontario is providing support for residential, small business and registered charity customers who have fallen behind on their energy bills as a result of COVID-19. Funding is limited. See if you qualify. Get all the details at hydroottawa.com/ceap.

The CHOICE is yours.

Customers can choose from two electricity rate options. Stay on Time-of-Use rates or opt out in favour of Tiered rates.

Awaiting authorization from your Google account...

Awaiting authorization from your Facebook account...

Login to your account

View your account balance, payment history and electricity usage.

Login or Sign Up

MyAccount offers many services to help you manage your account:

Online billing Registration

Online billing - Registration

Automated payments Registration

Automated payments - Registration

Notification preferences

Notification preferences

Power outage reporting

Power outage reporting

Move request form

Move request form

Bills and electricity usage

Bills and electricity usage