UPDATE: Regulated Price Plan

The temporary fixed rate of 8.5 ¢/kWh that was set by the Ontario government for all time-of-use (TOU) and tiered rates customers since January 1, 2021 has ended.

As of February 23, 2021, all TOU and tiered rates customers will pay the prices that were announced by the Ontario Energy Board on December 15, 2020.

COVID-19 Energy Assistance Program

The Government of Ontario is providing support for residential, small business and registered charity customers who have fallen behind on their energy bills as a result of COVID-19. Funding is limited. See if you qualify. Get all the details at hydroottawa.com/ceap.

You asked, we answered.

All of your top questions about the Customer Choice electricity rate program answered.

Visit our blog

Awaiting authorization from your Google account...

Awaiting authorization from your Facebook account...

Login to your account

View your account balance, payment history and electricity usage.

Login or Sign Up

MyAccount offers many services to help you manage your account:

Online billing - Registration

Automated payments - Registration

Notification preferences

Power outage reporting

Move request form

Bills and electricity usage