COVID-19: Supporting our customers

Stay informed on how Hydro Ottawa and the Ontario Government continue to take measures to support customers while ensuring access to safe and reliable electricity services. Learn more.

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View your account balance, payment history and electricity usage.

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MyAccount offers many services to help you manage your account:

Online billing Registration

Online billing - Registration

Automated payments Registration

Automated payments - Registration

Notification preferences

Notification preferences

Power outage reporting

Power outage reporting

Move request form

Move request form

Bills and electricity usage

Bills and electricity usage

Know Safety,

No Accidents

Electricity-related accidents and injuries can happen in unexpected ways. Get tips and need-to-know information for staying safe.